At 98pk, we take your privacy seriously. This Policy explains exactly what personal data we collect when you use our platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own information. We've written this plainly so it's actually readable — not a wall of impenetrable legal text.
These six points cover the most important aspects of how 98pk handles your data. The full details are in the policy sections below.
98pk collects personal data that is genuinely necessary to operate your account, process payments, prevent fraud, and comply with legal obligations. We do not collect data speculatively or beyond what serves a clear, legitimate purpose.
98pk does not sell, rent, or trade your personal information to third parties for their own commercial purposes. Data sharing with partners happens only to deliver the 98pk service to you — for example, payment processors handling your PKR transactions.
All data transmitted between your device and the 98pk platform is encrypted using industry-standard 256-bit SSL technology. Personal and financial data at rest is stored with encryption and access controls limiting who within 98pk can see it.
You have the right to access the data 98pk holds about you, request corrections, ask for deletion where permissible, and opt out of marketing communications at any time. These rights can be exercised by contacting our support team.
98pk retains your data only for as long as necessary to deliver the service and meet legal obligations. Transaction records are retained for the period required by applicable financial regulations. Personal data for marketing is held only while you remain an active player.
If you do not wish to receive promotional messages from 98pk via SMS, email, or push notification, you can update your preferences in account settings or contact our support team. Opt-out requests are processed within 48 hours.
Your Privacy Matters: 98pk is committed to protecting your personal information. This Privacy Policy explains in plain language what data we collect, why we collect it, how it is used, and what rights you have. By using the 98pk platform, you agree to the practices described in this Policy.
This Privacy Policy applies to all personal data collected by 98pk through the 98pk.biz website, any associated mobile interface, customer support interactions, and all services offered under the 98pk brand. It covers players who have registered accounts as well as visitors who browse the platform without registering.
The Policy is intended to be clear and readable. If there is anything in this document you don't understand or have a question about, please reach out to our support team at support@98pk.biz — we are genuinely happy to explain anything in more detail. Privacy documentation written in a way that people can't actually understand defeats its own purpose, and that's not something 98pk is interested in.
This Policy should be read alongside 98pk's Terms and Conditions. Together, these two documents set out the full framework governing your relationship with 98pk and how your account and data are managed. Where this Policy conflicts with the Terms and Conditions on a data-specific matter, this Policy takes precedence.
98pk, operating at 98pk.biz, is the data controller responsible for the personal data of all registered players and platform visitors. As the data controller, 98pk determines the purposes for which your personal data is collected and the means by which it is processed.
For all data-related enquiries, requests to exercise your rights, or concerns about how 98pk handles your personal information, you can contact our dedicated data privacy contact:
Data Privacy Contact: support@98pk.biz | Subject line: "Privacy Request – [Your Username]"
Response time: within 5 business days for formal privacy requests; within 24 hours for general enquiries.
98pk collects the following categories of personal data from players and platform users:
98pk collects personal data through the following channels:
Cookies are small text files placed on your device when you visit the 98pk platform. They help the platform function correctly, remember your preferences, and provide 98pk with aggregate information about how users navigate the site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session state, enable secure payments | No — platform won't function without these |
| Functional | Remember your language, display preferences, and game lobby filters | Yes — some features may be affected |
| Analytical | Aggregate statistics on platform usage to improve the 98pk experience | Yes — no impact on core features |
| Marketing | Track promotional campaign effectiveness for 98pk's own marketing measurement | Yes — via account preferences |
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent the 98pk platform from functioning correctly — you will not be able to log in or place bets without them. You can also update your marketing cookie preferences in your 98pk account settings.
98pk uses the personal data we collect for the following purposes. For each purpose, we have listed the specific data categories involved so you can see exactly what is used for what.
| Purpose | Data Categories Used |
|---|---|
| Account creation & management | Registration & identity data |
| Payment processing | Financial & transaction data; identity data for verification |
| Age & identity verification (KYC) | Identity data; CNIC; proof of address |
| Fraud prevention & security | Technical/device data; transaction data; IP address; gaming activity |
| Providing casino & betting services | Gaming activity data; account balance; device data |
| Customer support | Communications data; account data; transaction data |
| VIP Club & loyalty rewards | Gaming activity; transaction data; account data |
| Responsible gaming monitoring | Gaming activity; transaction data; responsible gaming tool settings |
| Marketing communications (with consent) | Contact data; gaming preferences; marketing opt-in status |
| Platform improvement & analytics | Aggregated and anonymised usage data; analytical cookies |
| Legal compliance | All categories as required by applicable law |
98pk does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Responsible gaming alerts generated by automated systems are always reviewed by a member of our support team before any account action is taken.
98pk processes your personal data on the following legal bases:
With your consent, 98pk may send you promotional communications about bonuses, new games, PSL betting offers, and VIP Club rewards via SMS, email, and in-platform notifications. These communications are personalised based on your gaming activity and preferences on the 98pk platform.
You can opt out of marketing communications at any time by:
Note: Opting out of marketing does not affect transactional communications — 98pk will still send you messages about your account, deposits, withdrawals, security alerts, and important policy updates. These are necessary for operating your account and cannot be unsubscribed from while your account is active.
98pk does not sell your personal data. We share data only in the following circumstances and only with the following categories of recipients:
When you deposit or withdraw funds, 98pk shares the transaction details necessary to process the payment with the relevant provider — Easypaisa, JazzCash, NayaPay, SadaPay, bank network operators, or Visa/Mastercard processors. These providers process data under their own privacy policies and are bound by financial services regulations.
Where KYC verification is required, 98pk works with regulated third-party identity verification services. Your identity documents and personal details may be shared with these partners for the sole purpose of verifying your identity and age. These partners are contractually bound to use your data only for this purpose.
98pk uses industry-standard fraud detection and security tools. Certain data — such as IP addresses, device identifiers, and transaction patterns — may be processed by these tools to identify and prevent fraudulent activity, money laundering, and account takeovers.
When you play a live dealer game or RNG slot from a third-party provider available in the 98pk lobby, your gameplay data (session ID, bet amounts, game outcomes) is processed by that provider to operate the game. This processing does not include your full personal identity unless required for a specific game feature.
98pk may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by law, or where there is a reasonable belief that disclosure is necessary to prevent fraud, money laundering, or other serious offences.
In the event of a merger, acquisition, or sale of 98pk's business or assets, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any change to the data controller responsible for your data.
98pk implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Your Role in Security: 98pk's security measures protect your data at the platform level, but you also play an important role. Use a strong, unique password for your 98pk account, enable two-factor authentication, and never share your login credentials with anyone. 98pk will never ask for your password.
98pk retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve any disputes. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & registration data | Duration of account + 5 years post-closure | Legal and regulatory compliance |
| Financial transaction records | 7 years from transaction date | Financial regulation requirements |
| KYC identity documents | 5 years post-account closure | Anti-money laundering obligations |
| Gaming activity logs | 5 years from activity date | Dispute resolution; regulatory audit |
| Support communications | 3 years from last interaction | Dispute resolution; quality review |
| Marketing consent records | Until consent withdrawn + 2 years | Demonstrate lawful marketing basis |
| Analytical/aggregated data | Indefinite (anonymised — no personal identification possible) | Platform improvement |
When the retention period for a data category expires, 98pk will securely delete or anonymise the data so that it can no longer be associated with you as an individual. Data subject to ongoing legal proceedings or regulatory investigations will be retained until those proceedings are concluded.
As a player whose personal data is processed by 98pk, you have the following rights in relation to your information. These rights can be exercised at any time by contacting 98pk at support@98pk.biz with the subject line "Privacy Rights Request".
Exercising Your Rights: Email support@98pk.biz with "Privacy Rights Request" in the subject line, your 98pk username, and a description of the right you wish to exercise. We will respond within 5 business days and aim to fulfil all requests within 30 days. Identity verification may be required before processing certain requests to protect your data from unauthorised third-party access.
The 98pk platform is strictly for adults aged 18 and above. 98pk does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 98pk, please contact our support team immediately at support@98pk.biz. We will verify the situation and, if confirmed, delete the account and all associated personal data promptly.
98pk takes the protection of underage individuals seriously and has age verification procedures built into the registration and KYC process. Where any account is found to have been opened by a person under 18, it is closed immediately in accordance with our Terms and Conditions.
98pk reserves the right to update this Privacy Policy at any time. Changes may be required due to developments in data protection law, new platform features, changes to the services we use, or regulatory requirements. When material changes are made, 98pk will notify registered players via email at least 7 days before the updated Policy takes effect.
The current version of the Privacy Policy, with its effective date, is always published at 98pk.biz/privacy-policy. Printed or cached versions may be out of date. Where you continue to use the 98pk platform after a Policy update takes effect, you confirm acceptance of the revised terms.
If you have concerns about any change to this Policy, please contact our support team before the effective date. If you do not agree with the updated Policy, you may close your account and withdraw your remaining balance before the changes take effect.
98pk welcomes questions, concerns, and requests related to data privacy. We believe that open communication about how data is handled is a fundamental part of the trust between a platform and its players. If anything in this Policy is unclear, if you want to exercise a privacy right, or if you have a concern about how your data has been handled, please get in touch:
All privacy requests are handled with full confidentiality. Your request and any personal data provided as part of it will be used only for the purpose of responding to your enquiry and will not affect your account standing or service access at 98pk.
End of 98pk Privacy Policy — Effective: 1 July 2025. This Policy was last reviewed on 1 July 2025. The authoritative version is always the version published at 98pk.biz/privacy-policy.
Your data is protected, your identity is secure, and your privacy rights are respected at 98pk. Join over half a million Pakistani players who trust 98pk for online casino and sports betting entertainment.
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